Housework Group is operated by Clifford Press LLC ("we," "us," or "our"), a technology and operations company headquartered in California. We build software platforms and provide managed services — including client portals, AI-assisted communication tools, appointment booking systems, and SMS messaging — on behalf of home services businesses.
This Privacy Policy describes how we collect, use, and protect personal information when you interact with our platforms or receive communications from us on behalf of our clients.
When you submit a contact form, book an appointment, or communicate with us, we may collect:
We only collect information that is necessary to deliver the service you requested or to operate our platforms on behalf of our clients.
We use the information we collect to:
We do not use your information for purposes unrelated to the service you requested without your explicit consent.
By providing your phone number and submitting our contact form or booking system, you consent to receive SMS messages from us or our clients regarding your service request, appointment, or project. Message frequency varies. Message and data rates may apply.
SMS messages may include appointment reminders, scheduling confirmations, service updates, and follow-up communications. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. For more information, contact us at privacy@houseworkgroup.com.
Carrier message delivery is not guaranteed. We are not liable for delays or failures caused by telephone carriers.
We use the following third-party service providers to operate our platforms. Each provider processes data only as necessary to perform its function and is bound by its own privacy policy and applicable data protection agreements.
We do not permit these providers to use your data for their own marketing or commercial purposes.
We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own commercial purposes. Your data is used solely to deliver services to you or to operate our client platforms.
We may share data with service providers as described above, or as required by law, court order, or to protect the rights and safety of our users and clients.
You have the right to:
To submit a data request or deletion request, email us at privacy@houseworkgroup.com. We will respond within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We do not sell personal information as defined under the CCPA. To exercise your rights, contact us at privacy@houseworkgroup.com.
We retain personal information for as long as necessary to deliver the requested service, maintain records required by law, or resolve disputes. When data is no longer needed, we delete or anonymize it in accordance with our data retention practices.
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above. Continued use of our platforms or services after any update constitutes acceptance of the revised policy.
Questions or requests related to this Privacy Policy:
Clifford Press LLC dba Housework Group
privacy@houseworkgroup.com
houseworkgroup.com